Refund and Returns Policy

At Expo Giethoorn, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your order for a refund or exchange within 14 days of receipt. Please read this policy carefully before returning any items.

Return Requirements:

• The item(s) must be returned in their original condition, with all tags and packaging intact.
• The item(s) must be unused and unworn.
• The item(s) must be returned within 14 days of receipt.

Refund Process:

• Once we receive your returned item(s), we will inspect them to ensure they meet the above requirements.
• If the item(s) meet our requirements, we will issue a refund to the original payment method within 14 business days.
• Please note that shipping fees are non-refundable.

Exchange Process:

• If you would like to exchange an item for a different item please contact us at within 14 days of receipt.
• Once we receive your returned item(s), we will inspect them to ensure they meet the above requirements.
• If the item(s) meet our requirements, we will issue an exchange to the same item within 14 business days.
• Please note that shipping fees are non-refundable and you will be responsible for any additional shipping costs for the exchange.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us at within 14 days of receipt.
• We will provide instructions on how to return the item and issue a replacement or refund upon receipt of the returned item.

Non-Returnable Items:

• We do not accept returns on items that have been worn, used, or altered.

If you have any questions or concerns about our refund and returns policy, please contact us at as we are happy to assist you with any inquiries you may have.